Your secret weapon for sales and support

Ibby is a messaging and CoBrowsing platform to engage, convert, support and retain happy customers.

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Web chat, email, SMS & automations

Messaging to boost sales

Capture leads with live chat and communicate with your customers through their preferred channel. SMS, email, live chat, Facebook Messenger or a mixture of all throughout the sales journey.

Work better with your team

Involve users in conversations to work as a team. Answer visitors’ questions in real-time. Collaborate with your team behind-the-scenes with private chat mode.

Automations to drive conversion

Automate messages, tasks and more. Set auto messages to respond quicker and close more deals.

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Add a new dimension to your customer journey and boost conversion with CoBrowsing. Observe visitors in real time or guide them through application processes, assist prospective customers with filling online forms; show them what to do or where to click – and turn leads into happy customers.

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Chat automation

Chatbots tailored to your industry and business to automate chat responses and drive conversion. Discover the power of automations to capture details for prospective customers, engage your visitors and qualify more leads. Use workflows to automate messaging on chat, email and SMS to maximise sales.

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Sales CRM

Customise pipeline views to suit any sales process

Customisable pipeline and automations to cater for different lead or customer lifecycles.

Email & SMS drip automation

Don’t leave follow-ups, chasing, and lead nurturing to your sales team. Use powerful workflows to let Ibby do it automatically.

Automate beyond messaging

Automate email, SMS, chat messages, tasks, and contact statuses to improve sales and retention.

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Supercharge your customer support

Help desk with support tickets and conversations. Assign cases to your team mates. Combine support with auto messaging and automated tasks. Manage tickets from various communication channels and keep customers happy.

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Live Visitor Analytics

See what your visitors are doing on your website right now.

Get a full picture of your website visitors in real-time. Identify prospects when they are online and proactively start a conversation to qualify more leads.

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